Put an AI agent to work on every Aircall call
Connect Aircall in one click and delegate the after-call busywork: an autonomous agent that logs calls, enriches your CRM, recovers missed calls, and triages voicemails into the right hands. You set the autonomy, it does the work.
7-day trial · Cancel anytime
Fleece AI connects to Aircall through managed OAuth and lets autonomous agents read call logs, recordings, transcripts, and voicemails, apply tags, and react to call events in real time. Agents combine Aircall with 3,000+ other apps — HubSpot, Slack, Gmail, Zendesk — so every call becomes a logged CRM note, a follow-up, an escalation, or a digest, under the approval rules you set.
At a glance
| Category | Communication |
|---|---|
| Availability | Pro plan and up — included in the 7-day trial |
| Connects to | 3,000+ apps via managed OAuth |
| Setup | Connect your tools — no code required |
| Autonomy | Suggest-only to fully autonomous, with approval gates |
| Pricing | 7-day trial (€1 card check, credited back), then paid plans |
By Loïc Jané · Updated June 26, 2026
What a Fleece agent does with Aircall
Aircall is where your customer conversations actually happen — inbound calls hitting your cloud phone numbers, outbound campaigns run through the power dialer, voicemails piling up after hours, and an IVR routing callers to the right team. Each of those calls carries signal: who called, why, what was promised, and what needs to happen next. Most of it evaporates the moment someone hangs up. A Fleece agent sits on top of Aircall and captures that signal, turning raw call activity into logged, routed, follow-up-ready work.
Under the hood, the connection runs through managed OAuth — you authorize Aircall once, and Fleece handles tokens, scopes, and refresh securely, with no API keys to paste. The agent can read call logs and metadata, pull recordings and transcripts, retrieve voicemails, apply and read tags, look up numbers and contacts, and see how calls were routed through your IVR. Event triggers let it react the moment a call ends, a voicemail lands, or a call is missed — in real time, with no polling and no delay.
What makes this different from Aircall's own CRM integrations or tag-based rules is judgment. A native integration copies a call record into another tool; a tag routes on a fixed label. A Fleece agent reads the actual outcome of the conversation — from the transcript and the tags — decides what it means, drafts the follow-up in the customer's language, and coordinates the rest of your stack to close the loop. And because Fleece agents work as a hierarchy — a lead agent delegating to specialized child agents — one Aircall-facing agent can hand CRM work to a sales agent, drafting to an email agent, and reporting to a Slack agent, then bring the outcome back.
What the agent can do in Aircall
Call logging
Logs every call to your CRM with a clean summary, the outcome, the next step, and the right owner — no manual note-taking after the conversation ends.
Recordings and transcripts
Pulls call recordings and transcripts, extracts what was said and promised, and turns long calls into a few lines the rest of the team can act on.
Tagging and routing
Reads and applies Aircall tags, then routes each call to the right destination — a CRM update, a support ticket, an escalation — based on what actually happened.
Missed-call recovery
Catches missed calls and unreturned voicemails, drafts a follow-up by email or SMS for your approval, and makes sure no caller falls through the cracks.
Real-time triggers
Reacts the moment a call ends, a voicemail arrives, or a call is missed, through event-based triggers rather than polling — so follow-ups go out in seconds.
Approval gates
Anything customer-facing — an outbound message, a refund note, an escalation to a VIP — pauses for your one-click sign-off before it happens.
Automations teams run on Aircall
These are concrete setups you can describe to a Fleece agent in plain language. Each one combines Aircall with other connected apps.
Sales: every call logged and enriched in your CRM
After each call on a cloud phone number, the agent pulls the recording and transcript, writes a concise summary, sets the outcome and a suggested next step, and updates the matching deal or contact in HubSpot with the right owner. Power-dialer campaigns get the same treatment at scale, so reps end the day with a clean pipeline instead of a backlog of notes to write.
Support: recover missed calls before the customer gives up
When a call is missed or a voicemail lands after hours, the agent transcribes it, identifies the caller and the reason, and drafts a follow-up — an email through Gmail or an SMS — for your one-click approval. Urgent cases, flagged by keyword or a VIP number, are escalated immediately instead of waiting for the morning.
Ops: voicemail triage routed to the right person
The agent transcribes each voicemail, produces a one-line intent, and posts it to the right Slack channel or DMs the owner — billing questions to finance, bug reports to engineering, renewals to the account manager. Tags applied in Aircall drive the routing, and every message links back to the recording so context is one click away.
Team leads: a call-quality digest that writes itself
Every morning the agent compiles the previous day's Aircall activity — call volume, missed-call rate, average handle time, and tags trending up — into a digest posted to Slack and appended to a Google Sheets log for trend tracking. Team leads see where coverage slipped without opening the Aircall dashboard.
How to connect Aircall to Fleece AI
Create your Fleece account
Sign up and start the 7-day trial. You land in a workspace where agents, flows, and integrations live together.
Connect Aircall via managed OAuth
Pick Aircall from the integrations catalog and authorize it in one click. Fleece manages tokens and scopes for you; you can revoke access at any time from Aircall or from Fleece.
Describe the job in plain language
Create an agent and tell it what to handle — "log every call to HubSpot with a summary and next step, and draft a follow-up email for any missed call". No flowchart building required.
Set autonomy and approval gates
Choose what the agent may do on its own and what waits for your sign-off. Customer-facing actions pause for one-click approval.
Run it on triggers or a schedule
Let the agent react to Aircall call events in real time, or schedule recurring flows — a morning call-quality digest, a weekly tag review — that run without you.
Aircall works better with the rest of your stack
Aircall automations get powerful when they cross app boundaries. Pair Aircall with HubSpot to enrich deals and contacts straight from the call, with Gmail to draft the follow-up a missed call deserves, with Slack to route voicemails to the person who can act, or with Zendesk to open a ticket the moment a caller reports a problem — all through the same agent, all under the same approval rules. Fleece connects to 3,000+ apps, so the stack you already use is almost certainly covered.
Frequently asked questions
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Put every Aircall call to work
Connect Aircall in one click, describe the job in plain language, and let an autonomous agent log, route, and follow up on every call. 7-day trial, cancel anytime.
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