Privacy Policy

Fleece AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use fleeceai.app and the Fleece AI platform (the "Service").

Account Information

When you create an account, we collect your name, email address, and profile information provided through your authentication provider. If you subscribe to a paid plan, billing details are processed securely through Stripe.

Usage Data

We collect information about how you interact with the Service, including pages visited, features used, task and workflow configurations, AI agent interactions, timestamps, and referring URLs.

Device and Technical Data

We collect device type, operating system, browser type, IP address, and general location data to keep the Service reliable and improve your experience.

• Provide and maintain the Service — including executing AI agent workflows, processing tasks, and managing your account.
• Improve and develop the product — by analyzing usage patterns to enhance features, performance, and reliability.
• Communicate with you — including service updates, security alerts, and product announcements when you consent.
• Process payments — through our payment processor.
• Ensure security — by detecting and preventing fraud, abuse, and unauthorized access.

We rely on trusted providers to operate the platform. These providers maintain their own privacy policies and data practices.

• Google OAuth — for account authentication and sign-in.
• Pipedream — for workflow integrations with 3,000+ apps.
• AI providers — including OpenAI, Anthropic, Google AI, and Mistral, to process task prompts and relevant context. We do not use your data to train third-party AI models.
• Neon — for secure PostgreSQL hosting.
• Vercel — for application hosting and edge delivery.
• Stripe — for payment processing. We never store full card details on our servers.

We use industry-standard safeguards, including encryption in transit, encryption at rest for stored data, secure authentication protocols, rate limiting, audit logging, and regular security review. No system is 100% secure, but we act promptly on security incidents.

Depending on your jurisdiction, you may have rights to access, correct, delete, export, or object to certain processing of your personal data. You may also opt out of marketing communications at any time.

To exercise these rights, contact contact@fleeceai.app. We will respond within 30 days.

We use essential cookies for authentication, security, and core functionality. With consent, we use analytics and preference cookies to understand product usage and remember settings. You can control cookies through your browser settings.

We retain personal data while your account is active or as needed to provide the Service. If you delete your account, we remove personal data within 30 days unless retention is required by law or legitimate business purposes such as dispute resolution.

The Service is not directed to individuals under 16. We do not knowingly collect personal data from children. If we learn that we collected data from a child under 16, we will delete it promptly.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

Questions about this Privacy Policy or our data practices? Contact contact@fleeceai.app.