An AI agent for e-commerce that runs your back office
Delegate order processing, inventory alerts, customer notifications, and post-purchase support to an autonomous agent that works across your store, payment, helpdesk, and shipping tools.
4-day trial · Cancel anytime
An AI agent for e-commerce is an autonomous agent that processes incoming orders, watches stock levels and flags low inventory, sends customer notifications, and handles repetitive post-purchase questions without a human in the loop. Fleece AI runs one across Shopify, WooCommerce, Stripe, Gorgias, Sendcloud, and Slack, escalating to your team only when it needs sign-off.
At a glance
| Best for | DTC & e-commerce operators |
|---|---|
| Key integrations | Shopify, WooCommerce, Stripe, Gorgias |
| Connects to | 3,000+ apps via managed OAuth |
| Setup | Connect your tools — no code required |
| Autonomy | Suggest-only to fully autonomous, with approval gates |
| Pricing | 4-day trial (card required, no charge today), then paid plans |
By Loïc Jané · Updated June 8, 2026
How the agent works
From trigger to action — Fleece AI does the work in between.
Shopify
New order
Stripe
Payment
Fleece AI
Fleece AI at work
Gmail
Customer notified
Shopify
Order updated
Slack
Low-stock alert
Shopify
New order
Stripe
Payment
Fleece AI
Fleece AI at work
Gmail
Customer notified
Shopify
Order updated
Slack
Low-stock alert
Running a store is a thousand small operational tasks
DTC and e-commerce operators spend their days reconciling orders, chasing stock, and answering the same post-purchase questions. The work never stops, and it scales linearly with order volume.
How the e-commerce agent works
Connect your store and tools
Link Shopify, WooCommerce, Stripe, Gorgias, Sendcloud, Slack, and any of Fleece's 3,000+ integrations through managed OAuth. For tools without an API, the agent drives a real browser.
Hand off store operations
Tell the agent what to own in plain language, such as 'process new orders, alert me on low stock, and answer shipping questions.' It plans the steps and the tools it needs.
Run on a schedule or trigger
Set recurring flows so the agent checks for new orders, reconciles payments, and scans inventory on a cron schedule or whenever an event fires, not just when you ask.
Keep control with approval gates
Decide how much autonomy the agent has. It can act on routine work automatically and pause for your sign-off before refunds, cancellations, or anything sensitive.
What the agent handles for you
Order processing
Tag, route, and reconcile new Shopify and WooCommerce orders against Stripe payments without manual data entry.
Inventory alerts
Watch stock levels and push a Slack alert before bestsellers run out, so you reorder in time.
Customer notifications
Send order confirmations, shipping updates, and delay notices automatically as fulfillment status changes.
Post-purchase support
Resolve repetitive 'where is my order?' and returns questions in Gorgias using live order and tracking data.
Agents for orders, stock, support
A lead agent delegates to specialized child agents for orders, inventory, and support, each working independently.
Human-in-the-loop
Approval gates hold the agent before refunds, cancellations, and other sensitive actions until you sign off.
Connects to your whole stack
Fleece AI connects to Shopify, WooCommerce, Stripe, Gorgias, Sendcloud, and Slack out of the box, plus 3,000+ other apps through managed OAuth. For tools without an API, the agent drives a real browser to get the job done.
What you can put on autopilot
Frequently asked questions
Put your store operations on autopilot
Delegate order processing, inventory alerts, notifications, and post-purchase support to an autonomous agent. Start your 4-day free trial.
Powered by Fleece AI · autonomous agents for 3,000+ apps